Frequently Asked Questions


Still have questions? Don’t hesitate to reach out — we’re here to help!

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Can I change or cancel my order after I’ve placed it?

Unfortunately, we do not accept order cancellations and changes at this time.

However if you've entered the wrong shipping address and your order status is still 'Confirmed', please quickly drop us an email at hello@curiousgolf.co with your Order Reference number and correct shipping details. Once your order status has changed to 'On its way', we can no longer change your shipping details as your order would have already been mailed.

What should I do if I received a wrong item or a defective item?

If you receive an incorrect or defective item, please contact us at hello@curiousgolf.co with your order details and a photo of the item. We’ll make it right as quickly as possible.

I entered the wrong shipping details, what should I do?

If you’ve entered incorrect shipping information, please contact us immediately at hello@curiousgolf.co . If the order hasn’t shipped yet, we can update your details. Unfortunately, we cannot make changes once the order is in transit.

What payment methods do you accept?

We accept all international Visa and MasterCard debit and credit cards. We also accept PayPal, ShopPay, Apple Pay, and Google Pay. Unfortunately, we do not support American Express at this time.

I placed an order but forgot to use my discount code. What should I do?

Discount codes can't be applied to an order that has already been made, and we do not provide reimbursements if the code wasn't applied. However, you can always save it for your next purchase with us as long as you fulfill the terms and conditions of the discount!