Frequently Asked Questions


Still have questions? Don’t hesitate to reach out — we’re here to help!

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What countries do you ship to?

We currently ship to the following countries:

Australia
Austria
Belgium
Canada
Czechia
Denmark
Finland
France
Germany
Hong Kong
Indonesia
Ireland
Israel
Italy
Japan
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
Spain
Sweden
Switzerland
South Korea
United Arab Emirates
United Kingdom
United States
Vietnam

We’re working on expanding our reach, so check back for updates.

What are your shipping methods and fees?

Prices are indicated in Singapore Dollars (SGD)

Singapore
Tracked Mail - 1 to 3 working days

  • Free delivery for orders > $75
  • For orders < $75: $5


Malaysia, Indonesia, Vietnam
Tracked Mail - up to 14 calendar days

  • Free delivery for orders > $200
  • For orders < $200: $10


Rest of the World
Standard - up to 20 working days

  • Free delivery for orders > $300
  • For orders < $300: $30

Expedited - up to 4 working days

  • For all orders: $50

Customs & Duties: All import duties and fees are the responsibility of the recipient. Curious Golf has no control over these charges, which vary by country.

Taxes: All applicable taxes and GST are included in cart or at check out.

How long will it take to receive my order?

Shipping times are only estimates. For urgent orders, kindly drop us an email BEFORE placing your order to check if it can reach you in time.

Singapore
Tracked Mail - 1 to 3 working days

Malaysia, Indonesia, Vietnam
Tracked Mail - up to 14 calendar days

Rest of the World
Standard - up to 20 working days
Expedited - up to 4 working days

During sales and launch periods, dispatch times may be slightly longer due to high volume of orders.

I entered the wrong shipping details, what should I do?

If you’ve entered incorrect shipping information, please contact us immediately at hello@curiousgolf.co . If the order hasn’t shipped yet, we can update your details. Unfortunately, we cannot make changes once the order is in transit.

How do I track the status of my order?

You may do so by signing into your account on our website, and navigating to the 'Orders' tab in your customer account.

What do the order statuses mean?

Your order status page updates in real time as the status of the shipment changes.

Possible statuses are:

  • Confirmed: We've received your order and are currently in the process of packing it.
  • Completed: This means that your order has been delviered to you.
  • On its way: Your order has been mailed.
  • Out for delivery: The package as arrived in your area and will be delivered to you soon.
  • Delivered:The packaged has reached you safely.
  • Attempted delivery: Our carrier attempted to deliver your package to your address, but was unsuccessful.